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FREQUENTLY ASKED QUESTIONS

How is UVi Buddy UV Sterilizer and Dryer different from other sterilizers?


Unlike conventional steam sterilizers, UVi Buddy UV Sterilizer is waterless and uses DUAL PHILIPS UVC lamps to sterilize your essentials. This ensures no risk of burns, no wasted time in drying items, and no more descaling.




What items can be sterilized inside UVi Buddy UV Sterilizer?


Almost everything - feeding bottles, breast pump parts, toys, utensils, and even gadgets.




How often should I change the Philips UVC lamps?


It is recommended to change the UVC lamps every 12 months to maintain its efficiency.




How do I clean my UVi Buddy UV Sterilizer?


To avoid water stain buildup, be sure to shake off as much excess water before placing the items inside the unit. Should there still be visible water stains, we recommend gently wiping the unit's interiors with the UVi Buddy Hard Stain Remover.




Where is your service center?


Our service center is located in Caloocan City. You may search UVi Buddy Service Center in Google Maps / Waze / Lalamove.




Are you available in physical stores?


Yes, we are available in all Babymama stores nationwide (Ortigas, Alabang, BGC, Makati, Centris and Pampanga).




Are you also available in other online channels?


Yes, we are available in the following online channels: Lazada - via our official store Oh My Baby Shopee - via our official store uvibuddyph





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SERVICE

CENTER

3rd Avenue, Caloocan City

 

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US

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